General Admin and Support
General admin is what it says on the tin. Do you have a project where you need an additional pair of hands? Talk to Black and White Services.
International Experience
Kiki has spent the past 6 years working for international blue chip companies in Switzerland. Prior to this Kiki worked in global pharmaceuticals based in the UK, and prior to this her work life was based in Germany.
Kiki is fluent in English and German.
Travel Management
Kiki has considerable experience in global travel planning. Meaning you can relax in the knowledge that your flight and hotel needs will be taken care of.
Diary Planning
Drop an email, an SMS, or a WhatsApp message to tell Kiki you need lunch booked in the CBD. The next thing your smartphone or Outlook will be reminding you about your meal with a client on Thursday lunchtime at P’tite Ardoise Bistro.
Invoicing and Expenses
Send over your receipts (Scanned or by post) and Kiki will take care of your expenses. Give Kiki access to your CRM system and she’ll look after your invoicing and chasing of invoices.
Telephone inquiries
With her personable telephone manner, you can assign Kiki to take care of calls to clients. Furthermore, with technical assistance from Black and White IT Support, Kiki can even take incoming calls on your behalf.
CRM Database Admin
With Cloud access, Kiki can take care of managing your CRM. From adding new client details, to removing expired data. As well as taking care of your opportunities, updating leads and contacts.
Event Planning
Kiki has considerable experience planning events. From helping to identify a venue, booking the venue, sending out invitations to clients, coordinating client travel arrangements, block booking hotels, planning activities, managing the event budget.
About us
Kiki is a member of the International Virtual Assistants Association. She has spent over 20 years working in admin and office management roles. From Switzerland, to the UK and Germany. Her stereotypical German efficiency and organising skills, combined with her outgoing personality make her an excellent assistant for your business' admin needs. Kiki is married to James who looks after the IT Support side of Black and White.
What we believe
Making our customers feel valued.
Black and White’s commitments
“We take away the hassle of admin, allowing you to run your business.”
“We are highly organised.”
“We are loyal.”
“Customer service is what separates Black and White out from the competition.”